Linens & Homewares, Gift Vouchers & Product Care Items
Delivery Timeframes
Please allow 3–4 working days for delivery, with an additional 1–2 days for rural addresses. Deliveries are made by courier to physical addresses only and cannot be sent to PO Boxes. From time to time, there may be an unexpected delay—one of our team members will be in touch if so.
Delivery Costs
Delivery costs $15 New Zealand wide for orders under $200, with free shipping on orders over $200.
Furniture
Delivery Timeframes
For in-stock furniture items, the average delivery timeframe is up to 2 weeks. Once your order is confirmed, a team member will be in touch to arrange delivery.
For 'Pre-order' or 'Enquiry Only' items, the delivery timeframe varies. Once your order is confirmed, a team member will be in touch to provide an estimated arrival date. You’ll be contacted again to arrange delivery once the item has arrived at our warehouse and is ready to be delivered to you.
If you would like more information on the delivery timelines for furniture items please contact us. If any unexpected delay occurs one of our team members will be in touch.
Delivery Costs
Delivery costs for furniture items are calculated at checkout based on the product size, weight, and your delivery location. Please enter your full delivery address to see the delivery costs. For any 'Pre-order' or 'Enquiry Only' items, delivery costs will be provided once your enquiry or order has been received.
For Beds
Delivery Timeframes
As most of our beds are made to order, a team member will be in contact with you to organise delivery following receipt of payment. Manufacturing and delivery usually take 2–4 weeks but can vary depending on your delivery location and manufacturing lead times. If you would like more information on current lead times, please contact us.
If any unexpected delay occurs one of our team members will be in touch with you.
Delivery Costs
All mattresses and beds are delivered free of charge. This excludes all bed accessories, bed frames and bedroom furniture.
For Pre-Order Items
The delivery time for pre-order items will vary. If you would like more information on when a particular product is expected to arrive please contact us.
International Customers
This website only allows for delivery within New Zealand. For international delivery enquiries please email enquiry@mcw.nz.
For any freight enquiries please email enquiry@mcw.nz.
PLEASE NOTE: Any online freight charges are only applicable for purchases made via our website. Items available for purchase online can be identified by the “Add to Cart” button on the product page. Some items featured on our website may only be available for purchase in-store or via phone/email, and as such, may have different freight charges and delivery timeframes. Please liaise with the team member you are dealing with for more information.